FPT Software Partners With Amelia to Enhance Client Offerings

Gadget Time / Press Releases / AMELIA | Oct 20, 2021

Partnership will expand FPT Software’s client offerings with Amelia’s market-leading AI solutions.

Amelia, a leading Enterprise AI software company, today announced its new partnership with FPT Software, Vietnam’s largest technology services provider. FPT Software provides technical consulting, streamlining and cost-savings services to thousands of global customers, including Fortune Global 500 companies.

FPT Software will include Amelia’s industry-leading AI solutions within its client offerings. Through this partnership, the provider will enhance its services by providing clients with the most modern, capable and transformative solutions. By leveraging its “people, process and technology” approach and Amelia’s solutions, FPT Software will help its customers streamline operations and reduce costs.

“We are excited to partner with Amelia and incorporate their Conversational AI capabilities into our intelligent automation solutions along with our akaBotTM platform,” said Alwyn Joseph, Chief Revenue Officer for FPT Americas. “We believe the joint capabilities can enable our clients to transform the way they interact with their customers. These capabilities also fit well into our Digital KaizenTM methodology, which aims at achieving large scale transformation through continuous improvement.”

Scott Kohn, Chief Channel Officer at Amelia, said: “We are excited to partner with FPT Software, a technology services provider committed to leveraging innovative technologies to create high levels of customer satisfaction. As FPT Software continues to grow its global footprint, we look forward to collaborating and co-innovating for global clients looking to leverage Amelia and AI for the Future of Work.”

Initially, FPT Software plans to engage a small tactical team to work and gain expertise with Amelia solutions, with the goal of eventually expanding the use of Amelia in client offerings for its 60-person US sales team, as well as its global sales team.

About FPT Software

FPT Software is a global technology and IT services provider headquartered in Vietnam, with more than USD 513 million in revenue and 20,000 employees in 26 countries. As a pioneer in digital transformation, the company delivers world-class services in Smart factory, Digital platforms, RPA, AI, IoT, Cloud, AR/VR, BPO, and more. It has served 700+ customers worldwide, a hundred of which are Fortune Global 500 companies in the industries of Automotive, Banking and Finance, Logistics & Transportation, Utilities, and more. For more information, please visit https://fpt-software.com.

About Amelia
Amelia combines the ability to address a variety of use cases — including customer service, HR support, marketing, and IT helpdesk — with its ability to function across channels, including voice, thereby providing customers with an [Intelligent Virtual Agent] solution fit for multiple business needs.